Information Technology Client Support AEC (LEA.1Q)

RAC for Information Technology Client Support (ITCS) is for people who have a significant amount of work or life experience in the field of IT Support, and wish to have their skills officially recognized by a Quebec college. ITCS candidates generally have specific, specialized skills in the areas of computer hardware, software and support and can provide effective customer support and service; in both English and French. Often, they work, or have been working in positions such as:

help desk analyst technical support specialist IT support technician call centre agent – technical support client support representative – systems ... Read more

Champlain’s RAC services can help individuals obtain an AEC (Attestation d’études collégiales) by assessing their current competencies, and providing them with training for the ones they are lacking.

Cost: Maximum $575

Video: The RAC Experience!

Schedules:

Weekday
Monday to Friday
9am to 4pm
Duration: 3 to 5 months
Weekend
Saturday and Sunday
9am to 4pm
Duration: 3 to 5 months

However, these schedules can also be customized to meet each candidate’s needs.

Interested?

Send your CV for assessment An advisor will get back to you shortly.

Concordia Agreement

By virtue of our memorandum of understanding with Concordia's Centre for Continuing Education, Champlain's ITCS AEC will provide advanced standing towards related Concordia diplomas, reducing the course hours required for completion.

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Advanced standing can be requested for the following diploma:

I'm interested, but I don't have experience

Champlain College Saint-Lambert offers the same IT Client Support AEC through its Centre for Continuing Education, specifically for people who have little to no relevant work or life experience. It takes approximately 1 year to complete, with a full-time day schedule.

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